HELP - I think we have a VIRUS

Software Crashes - How To Recover and Prevent Them

 We have a lot of software on our computers today. Everyone should know how to take care of their computer as well as manage the hidden dangers and avoid the risks of a crash

                          computer software crash and recovery   Understanding the meaning of these terms will help
      as you  read this article:

   1. Crash - When a program or your entire computer
       stops working and you cannot move the mouse
       or use the keyboard, and the  screen is frozen.

   2. Reboot - When you restart your computer after
      a crash.

   3. Control Panel - A feature of Windows that will
       give you access to system utilities and settings.

OK, so what should you do first if your computer crashes?

   Try to STOP and do nothing for a few minutes. Often, the computer is trying to do your commands and might just need a little more time to complete them. Pressing more keys could add to the computer's problems, maybe even forcing a crash.

   Check your connections for the keyboard and make sure the pins are not bent. Maybe there is a jammed key on the keyboard, maybe some liquid has spilled. Check the computer connections as well.

   Also, the mouse may just be dirty and need the inner ball that rolls cleaned with soapy water. Dry it and remove any dust in the mouse body itself and replace the mouse roller ball.

    Be sure to check the batteries in your keyboard and mouse if they connect to your computer by wireless.

   Most of the time the hardware is OK, but the software has caused a problem. A good way to try to recover from a problem is to press the Ctrl + Alt + Delete keys simultaneously. This will case a dialog box to appear and show you all of the running programs.

   Note that at least one will have a not-responding indication. Try clicking on the program listed and click END TASK. Close the dialog box and see if your computer is working again. If it does not respond, then try the dialog box again and see if there is another program causing trouble and End Task on it as well.

   This should solve about 98% of your computer crash problems. If your computer is not responding with all this, you can try restarting. Switching off the entire power is the last resort and should not be done unless nothing else worked.

   To prevent computer crashes, you need to take care of your computer and do some maintenance.

   First thing to check is that you have room on your hard drive. Windows likes to have space and will not work if you do not keep the total usage down on your hard drive. Never go over 70% usage of your total hard drive space. To check usage, go to Start, right click on My Computer, then click on your hard drive letter and Properties and see what amount of space is available.

   You may need to delete or move to another hard drive or a CD any large audio or video files and remove software programs that you do not use. Do this by choosing the "Add or Remove Programs" icon from the Control Panel from Start Menu.

                 Note - Performing the Defrag function after removing
                 files from your hard drive often helps improve your
                 computer's operating efficiency.

   You also should make sure you have enough Memory or RAM (Random Access Memory). You can help out your computer by not opening too many programs at once if your RAM is low.

   To find out how much RAM your computer has, select Control Panel from the Start Menu, Double Click System Tools, and then open the System Information tab. The total and available memory is listed towards the bottom of the right panel when you click on System Summary.

 Software that uses the most RAM are those that include a lot of graphics, video or sound capabilities. You can keep these to a minimum on your hard drive by burning to a CD or Flash drive,  then deleting those files from the hard drive – allowing your hard drive space to be saved.

   Another quick tip is to back up your hard drive regularly. Read out report Backing up Your Computer data. There are notes on how to do this online and it is very important and should be done consistently. This way you will not lose a lot of work should you have to turn off power or restart your computer due to a crash.

   You will be very happy to have done your proper maintenance and support work for your computer should you have a crash. Losing work is never fun and can be avoided by a little preventive maintenance.  

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